Privacy Policy

1. About IKATone

IKATone is a digital platform that offers connected physical cards allowing users to create and manage professional digital profiles. These profiles are accessible online and can be easily shared through contactless technology integrated into our cards.

The protection of your personal data is at the heart of our concerns. This privacy policy describes how we collect, use, store, and protect your personal information, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada.

2. Personal Data Collected

As part of our services, we collect the following types of data:

Identification Information

• First and last name
• Email address
• Password (stored encrypted)
• Profile photo (optional)

Professional Information

• Job title
• Company name
• Professional biography
• Phone numbers
• Website
• Social media links

Order Information

• Shipping address
• Order history
• Subscription information

Technical Data

• IP address
• Browser type
• Platform usage data
• Profile view statistics

3. Use of Data

We use your personal data for the following purposes:

• Service provision: creation and management of your account, digital profiles, and connected cards.
• Order processing: management of purchases, deliveries, and subscriptions.
• Communication: sending order confirmations, service notifications, and important information about your account.
• Service improvement: analysis of usage data to optimize the user experience.
• Customer support: answering your questions and resolving technical issues.
• Security: protecting your account and preventing fraud.

4. Public Profiles and User Responsibility

Profiles created on IKATone are public by default. This means that anyone with the link to your profile or using your connected card can view the information you have published there.

You are responsible for the information you choose to make public. We recommend that you:

• Only share professional information that you wish to make accessible.
• Regularly check the content of your profile.
• Use the available visibility settings to hide your profile if necessary.

IKATone cannot be held responsible for the use by third parties of information that you have chosen to make public.

5. Data Retention and Deletion

Retention Period

Your personal data is retained as long as your account is active. If your subscription expires, your data and profiles remain stored but may become inactive depending on your account settings. No automatic deletion is performed when a subscription expires.

Data Deletion

You can at any time:

• Delete your profile yourself from your dashboard.
• Request complete deletion of your account and all your data by contacting us.

Following a deletion request, your data will be erased from our systems within 30 days, except for information we are legally required to retain (invoices, transaction history).

6. Sharing Data with Third Parties

We never sell your personal data. We only share your information with the following third parties, strictly within the scope of our operations:

Payment Providers

We use Stripe and PayPal to process payments. These providers receive the information necessary to process your transactions. IKATone does not store any banking or credit card data.

Hosting Services

Your data is hosted on secure servers provided by our infrastructure partners.

Legal Obligations

We may be required to disclose your data if required by law or to respond to a valid legal request from competent authorities.

7. Data Security

We implement technical and organizational security measures to protect your personal data:

• Encryption of sensitive data (passwords).
• Secure connections (HTTPS).
• Restricted access to personal data to authorized personnel only.
• Regular monitoring of our systems.
• Regular data backup.

Despite these measures, no system is completely infallible. In the event of a data breach, we are committed to informing you as soon as possible in accordance with our legal obligations.

8. User Rights

In accordance with PIPEDA and applicable legislation, you have the following rights:

• Right of access: you can request a copy of the personal data we hold about you.
• Right of rectification: you can modify your information directly from your dashboard or ask us to correct it.
• Right of deletion: you can delete your profile yourself or request the deletion of your account.
• Right to withdraw consent: you can withdraw your consent at any time for processing based on it.
• Right to complain: you can file a complaint with the Office of the Privacy Commissioner of Canada.

To exercise these rights, please contact us at the address indicated below.

9. Contact

For any questions regarding this privacy policy or to exercise your rights, you can contact us:

We are committed to responding to your request within 30 days.